Complaints Team

Complaints Team

Wrote to Jaclyn Bell on 11th August 2022 making a conditional offer to accept her request for identification under DSAR as had concerned about her ability to answer questions. Sent letter invoking Postal Mechanics under the Universal Postal Union (UPU) and this is the...
Michelle Mantle-Lamb

Michelle Mantle-Lamb

Wrote to Leeds Building Society, CEO, CFO and Head of Mortgage Services clearly stating I dispute there claim for payments and got a response form Michelle Mantle-Lamb, Complaint Resolution Team Manager stating my complaint wil be dealt with someone in her team.